WE CARE ABOUT YOUR SAFETY.
I Like Local is designed with safety in mind
At I Like Local, we understand that it feels like a leap of faith to book an experience with someone you’ve never met and is not an official organization. We also understand that it feels a bit exciting to book with a brand like I Like Local, which is not as well-known as Airbnb, for example. Below are the measures we have taken to let you book with confidence.
1. All our hosts are screened thoroughly
After a host has gone through the online application process a call is scheduled with him/her. During the application, they have to provide their social media profiles, website (if applicable), email address, address, phone number, and bank account information.
Furthermore, references and reviews are required from previous clients or for completely new experiences we check out the experience first.
2. Experiences are tested whenever possible
Experiences are tested by our team or our ambassadors whenever possible. Also, our review system allows you to check the previous experiences of our clients. A client can only review an experience after a reservation is complete, so you know the feedback you are reading is based on actual experiences.
[ We provide various channels for you to ask questions regarding an experience before you book ]
3. We secure your payments
Our secured platform ensures your money gets to the host and that your booking is reserved. That’s why we ask you to always pay through I Like Local and never wire money to a host or pay in cash directly.
We make use of professional payment providers like PayPal and Stripe to pay for your experience.
4. Get your questions answered fast
We have a live chat option that allows you to directly communicate with us. We also provide a contact form and phone number that you can use 24/7.
After booking, you can directly message the host to coordinate location, starting time and being in touch throughout your trip.
5. We protect your data and prevent scams
We have taken a number of measurements to safeguard your data through the entire online process.
[ We encrypt personal information using secure socket layer technology (SSL) ]
We use a dedicated server to store information and utilize a website malware monitoring service in order to prevent malware.
You can contact us via various channels
You can reach us via various channels, unlike many other platforms. We provide a live chat to instantly chat with us, a contact form, and a phone number that you can use.